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4.2 ★★★★★
Based on 12 reviews
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Product Reviews
★★★★★ 5
Ethernet problems: need to force update of driver, then no more problems
The Ethernet problems have been resolved after I installed a driver from realtek.com. I received a link to the correct driver from Anker's customer service (they respond fairly quickly). Updating the driver using the Windows "update driver" feature did not achieve anything, you need to download the file from realtek.com. With that issue resolved, I have no more Ethernet connectivity problems. I also experience what some other reviewers commented on, that the hub gets hot, but I don't think that's a problem (the metal casing allows for heat exchange, and while it's hot, it is not too hot to touch). Glad this is a good product, after all!
Earlier review: (was 1 star)
I bought this to make videoconferencing more stable, but the connection fails within one or two minutes, and it is difficult (time-consuming) to re-establish. Every Zoom call is lost, which is particularly bad if you host a call. Wi-Fi was disabled while using this Ethernet hub. I used this with a 2020 HP Spectre x360, running Win 10. I contacted Anker, and they were nice and let me return the hub for a replacement, but the replacement is not any better. Only upside: if you just need a regular connection, for email and web browsing, the Ethernet connection is *very* stable. The problems arise only when video-conferencing.
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Reviewed in the United States on July 16, 2020
★★★★★ 5
Ethernet Jack (RJ45) did not work for me (Edit: It does now)
Update: After a couple of restarts, and continuing to plug in the Anker 5-in-1 USB C hub in different ports, followed by plugging various cables in different order, I found that I need to plug the RJ45 cable in FIRST, before the HDMI and the USB 4-port extender I use. For some reason, one of those was preventing the Ethernet connection from working, but if I plug in the USB C hub first, then plug in the Ethernet, THEN plug in the HDMI cable and USB A hub cable, it works for me. I updated my review from 1 star (I was very disappointed) to 5 (I am happy!).
I am happy with Anker's high build quality and this feels more like a user error and/or an unusual/unintended use case. But Anker engineering, take heed - I plugged (your) 4-USB port extender into the USB C hub's USB A port and it somehow prevented the RJ45 port from working - I have a keyboard, mouse, and webcam hooked up to the USB 4-port extender and I can't even begin to imagine why that would cause the RJ45 port not to work - but, thought I should share my experience in case others have similar issues.
Original post:
I love Anker's cables and batteries, they have worked flawlessly for me and I love their build quality.
For this USB C hub, I (accidentally) purchased two units of this product. That means I was able to test 2 of them and neither of them could make the RJ45 port work on a 2019 MacBook Pro, which the listing claims it is compatible with.
I know the Ethernet cable/connection works because I have a Dell USB C to Ethernet dongle, which when I plug THAT in, Ethernet works great. However, when I plug in the Anker USB C Hub [Upgraded], 5-in-1 USB C Adapter, I cannot get the RJ45 port to work. I tried one and it didn't work, so I thought "maybe this one just happens to have a bum RJ45 port", but I then tested the other on all 4 Thunderbolt ports on the laptop and the Anker USB C hub RJ45 ports did not establish an Ethernet connection on either unit. I am returning for a refund - the RJ45 port and the small form factor were the key reasons I purchased this USB C hub.
I will note that everything else worked flawlessly. The HDMI connected first time to a 32" external monitor, the USB A ports connected a mouse and keyboard and a webcam. My sole issue is the RJ45 port, which I could not get to work on 2 separate, brand-new Anker USB C hubs.
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Reviewed in the United States on October 22, 2020
★★★★★ 4
Great quality build and high performance, longevity
I have had this device for more than a year.
This device is very nice. It is light, handy, and has all the ports I needed. I run multiple computing environments simultaneously at my desk, and this helped simplify the ports and switching better than a KVM would have. Speed of the ports are as advertised; I won’t dive into specs since you can consult them in the listing itself. I can vouch that the connectors are good quality and sturdy, not flimsy like some lesser devices. The device itself is metal, and does radiate a small amount of heat when using the HDMI port (which I do all day every day). Nothing concerning though. The USB-C end of the dongle wire has good wire stress relief, and the cord itself is a decent gauge. I suppose if I had to nit-pick I would like the wire to be a bit larger gauge. As you can see by my picture, to improve longevity of the dongle I have rested the wire and therefore the USB-C connector on my laptop stand.
I liked it so much that I bought a second one for my daughter’s Mac, and my wife bought one for her Surface. All are working great.
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Reviewed in the United States on July 28, 2020
★★★★★ 5
Very reliable without being bulky
I’ve had several of these and they have always been very reliable for usb and Ethernet. HDMI is definitely subpar and you will have a lower frame rate most likely. I recommend just using a usb c to HDMI cable if you have an open port. Despite this, I still give it 5 stars because the Ethernet and usb is what I needed it for the most. Plug fits snugly and the braided cord is sturdy while also having enough flexibility. 5 stars.
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Reviewed in the United States on December 15, 2025
★★★★★ 5
This well-made hub/adapter works great with my laptop!
This well-made hub/adapter works perfectly for my external mouse, keyboard, and wired network connection on my laptop. I’ve never experienced any lag or slow data transfer, and I would definitely buy it again.
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Reviewed in the United States on August 17, 2025
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